I got my grade back on my mid term, and let’s just say, that I am going to study a little differently for my final. It wasn’t as bad as I was thinking, but it wasn’t good either. Hopefully my other grades will help make up for it.
I had originally picked the CIO of Lockheed Martin to write about, but I ended up not being able to find much information on her. So after searching online, I decided to go with Tim Toews, the CIO of Office Depot. There was a lot more information on him as well as other articles on information systems that they have implemented. I spent most of my day Saturday typing the paper. I did a little more tonight and only have about one paragraph left. I am in the middle of critiquing his performance, and unfortunately for me, there isn’t anything bad to say about him. Some of the cases we have read make companies problems very obvious, but everything I have read on Office Depot has been positive. Oh well.
My professor also asked that I give a presentation on CRM systems tomorrow night. She figured that since that is what I do for a living, I would be a good person to talk about it. In case you don’t know, CRM stands for Customer Relationship Management. It is the system that allows our employees to view almost anything about our customers in one place. I have implemented this system throughout our organization and now I am just in charge of maintaining it and finding out better ways for our business units to utilize it.
Anyway, I have a very busy week this week and next. Hopefully I can find time to get everything done!